This integration allows customers to bi-directionally synchronize Tracker artifacts with Quality Center defect reports, enabling development and QA team members to each work exclusively in their tool of choice while improving the communication and collaboration between teams.
Transfer Quality Center defects to Tracker artifacts
Allows your Quality Assurance team to work in Quality Center and enter/update defects as needed. Information flows to Tracker automatically, saving the user from having to enter and update information in more than one place.
Flexible synchronization architecture
Information can be synchronized bi-directionally or only one way, with either Tracker or Quality Center as the source.
Synchronization conflicts can be resolved automatically based on pre-configured options.
Supports multiple projects and artifact types
Supports multiple one to one project mappings between Tracker and Quality Center.
Multiple artifact types and field mappings are supported.
Improve communication between QA and Development teams
Automated information flow improves communication between your teams.
Information stays in the tools where everyone can access it, rather than being lost in back-channel communications such as phone, email, or IM.
Reduce the number of Quality Center seat licenses
Your development team does not need access to Quality Center. They can work within Tracker and receive/send information from their Eclipse client or web browser.
Reduce the need for user training
Users can work in the tools they are trained and comfortable with and do not need training on the usage of the tools that are used by other departments within the organization.